Free to start · No credit card required

Queue management that keeps customers informed

Reduce wait friction with QR join, live status updates, and a dashboard your team can learn on day one. Built for real-world service teams, not enterprise IT projects.

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Fewer walkaways with live SMS and WhatsApp updates
Calmer lobbies with fair, automated queue routing
Smarter staffing with real-time dashboards
Happier customers who know exactly when it's their turn

Live queue dashboard

What your team sees after setup

Open

Waiting

↓ 3 from last hour

Now serving

A004

Served today

Avg. wait

18 min

Customer join link

onqueue.app/b/your-branch

Scan QR · No app install · Works on any phone

Trusted by service teams across industries

Salons & spasClinicsBanksGovernmentRetail

New for customers

Discover businesses already using OnQueue

Search by business name, branch area, or service keyword, then join the right queue from the public branch page.

Public search is bounded and only returns customer-safe profile details: names, branch slugs, service labels, opening state, and public descriptions.

Find a queue nearby

Combine fields for better matches. Radius is used as a local relevance hint until businesses add map coordinates.

What OnQueue does

One platform from check-in to served

From booking to feedback, streamline every customer touchpoint. Visitors join digitally, follow live updates, and your team gains real-time visibility.

Queue management

Organize walk-ins, call the next ticket, and keep counters moving without paper slips.

Virtual queuing

Customers join from their phone, wait anywhere, and return when it's almost their turn.

Live updates

Automated SMS and WhatsApp notifications keep people informed without staff chasing phones.

Team dashboard

Owners and staff share one live view of waiting, serving, and completed tickets.

Multi-branch ready

Start with one location, add branches when you grow, each with its own QR and queue.

Audit-friendly events

Every queue action is recorded so you can review operations and improve over time.

Built for the way you serve customers

Whether you run a single counter or multiple branches, OnQueue adapts to your workflow without months of implementation.

Healthcare

Reduce lobby crowding and keep patients informed between visits.

Retail & service

Handle peak hours with clear wait times and smoother counter flow.

Banking & public

Serve more people per hour with transparent, fair queue routing.

Go live in under 10 minutes

Create your organization, add services, publish your QR code, and start serving customers the same day.

Get started

How it works

Four steps from sign-up to serving your first customer.

1
Step 1
Create your account
Register as an organization owner in about 30 seconds.
2
Step 2
Set up your workspace
Add services, branches, and operating hours.
3
Step 3
Share your QR code
Print or post the link so customers join without an app.
4
Step 4
Serve from the dashboard
Call next, manage counters, and keep the queue moving.

Frequently asked questions

Quick answers before you start your free trial.

What is OnQueue and who is it for?

OnQueue is queue management software for physical businesses — salons, clinics, banks, government counters, and any team that serves walk-in customers.

Do customers need to install an app?

No. Customers scan your QR code or open a link in their mobile browser, join the queue, and track their status from anywhere.

How fast can we go live?

Most businesses are live in under 10 minutes: create an account, add your services, and share your first join link.

Is there a free trial?

Yes. Start free with no credit card required. Upgrade when you need more locations or advanced features.

Turn the wait into a better experience

Join businesses simplifying customer flow with QR join, live updates, and a dashboard staff actually enjoy using.

Free to start · No credit card · Cancel anytime

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